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shipping & returns

Shipping Policy

Thank you for shopping with Zeggy! Below are the details about our shipping and returns process.

  • Shipping Costs: Shipping fees vary by location and are calculated at checkout unless otherwise stated (e.g., free shipping offers).

  • Shipping Regions: We ship worldwide, except for restricted regions.

  • Delivery Partners: Our shipping is handled by reliable carriers like DHL, FedEx, and USPS.

  • Delivery Delays: While we strive to meet our timelines, factors like customs, weather, or holidays can cause delays.

Returns and Exchanges Policy

Since our products are made to order, we can only accept returns for defective or damaged items.

  • Defective or Damaged Products: If you receive a damaged or misprinted product, please contact us within 14 days of receiving your order. Include your order number and a clear photo of the issue.

  • Refunds: Once your claim is reviewed and approved, a refund will be processed to your original payment method.

  • Exchanges: Unfortunately, we do not offer size exchanges or returns for buyer’s remorse. We encourage you to refer to our size chart before making a purchase.

If you have any issues, reach out to zeggystore@gmail.com. We’re happy to assist you!

 

Thank you!

Stay ZEGGY

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