FAQ

All of our t-shirts are made to order. Production time typically takes 2 to 5 business days before the order is shipped.

Delivery time depends on your location, but it usually takes 5 to 10 business days after shipping. Once your order is shipped, you will receive an email with tracking information.

As our products are made to order, we only accept returns or exchanges in the case of defects or errors in personalization. If you encounter any issues, please contact us at zeggystore@gmail.com.

We accept credit and debit cards (Visa, Mastercard, and American Express). All transactions are processed securely.

Prices are listed in EUR by default. You can select your preferred currency at checkout if available.

You can cancel or modify your order within 2 hours of purchase. Since we begin production quickly, changes after this timeframe may not be possible. Please contact us as soon as possible at zeggystore@gmail.com.

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We’re here to help! Contact us at zeggystore@gmail.com, and we’ll get back to you as soon as possible.

Wash with cold water—opt for temperatures at or below 30°C (86°F) to be gentle on the print, preventing it from fading or shrinkage. Delicate cycle—set your machine to a delicate cycle, ideally around 600 rpm to minimize friction. Soft detergent—use a mild detergent, as harsher detergents can cause the ink to fade or discolor. Avoid fabric softener and dry cleaning, as it can be too harsh for the ink, degrading the print quality. Avoid bleach—although it’s best not to use bleach, you can opt for a non-chlorine bleach, if necessary. How to dry the t-shirts? Keep the t-shirt inside out. The best option would be to hang dry them, but with DTG-printed t-shirts, you can also use tumble drying. If you choose tumble drying, do it on a low heat setting, as over time higher temperatures can dry out the ink, causing it to crack. Some extra precautions: Avoid direct sunlight before washing—due to the pre-treatment of DTG printing, direct sunlight can cause sun staining, which is nearly impossible to get rid of. Ironing—keep the t-shirt inside out and avoid ironing the printed part directly. Separate laundry—divide light and dark garments to reduce any chance of color bleeding.

Size Guide here: